Last updated: 7 October 2026

We collect as little personal data as possible. This policy explains what we collect, why, how long we keep it and your rights under Thailand’s Personal Data Protection Act B.E. 2562 (2019) (PDPA).

Who we are

This website is run by Sai Meher Beauty Center Co., Ltd., trading as Sai Meher Indian Beauty Salon (“Sai Meher”, “we”, “us”). We are the data controller for the personal data described here.

Booking requests

When you use Book My Appointment, the website prepares a WhatsApp message with the details you enter: your name, phone number, the services, date and time you would like, whether you want a salon or home visit (with your area or address) and any notes. You choose whether to send it. The same applies if you call or message us directly.

  • Why: to reply to you and arrange, confirm and carry out your appointment.
  • Legal basis: taking the steps you ask for to provide our services (a contract, PDPA section 24(3)).
  • How long: we keep booking messages as a record, to protect you and us in case they are needed for a dispute or legal claim (PDPA section 24(5)). They are not used for marketing or any other purpose. We keep them for up to 10 years (the general time limit for legal claims in Thailand) and then delete them. You can ask us to delete them sooner, unless we need them for an ongoing legal claim or the law requires us to keep them.

Please don’t include sensitive information, such as health details, in your notes unless it matters for your treatment. If it does, tell us in person or by message and we will use it only for your appointment.

My Rewards waiting list

If you join the My Rewards waiting list, we store your name, your phone number or email address, the date you joined and a record of your consent.

  • Why: to tell you when My Rewards opens and then to run your membership.
  • Legal basis: your consent (PDPA section 19). You can withdraw it at any time, and we will delete your details.
  • How long: until My Rewards launches, and then for as long as you are a member.
  • You must be 20 or over, or have a parent’s or guardian’s permission, to join.

To stop repeated or automated sign-ups, a scrambled (one-way hashed) version of your internet address is kept for one hour, based on our legitimate interest in keeping the list secure (PDPA section 24(5)).

What stays on your device

Some features save information in your browser’s storage on your own device, not in cookies. It is never sent to us or anyone else:

  • Your name, phone number and home-service address, and the services from your last booking, if “Remember my details on this phone” is ticked when you book. Untick it, or choose “Not you? Clear details”, to remove them. On a shared device, untick it before booking.
  • The services and packages you save to My Favourites.
  • That you have joined the My Rewards waiting list.

Clearing your browser’s website data removes all of these. The installed app also saves an offline page and app icons, but never booking forms or personal details.

Cookies and Google Maps

We don’t set cookies, and we don’t use advertising trackers. To see which pages are useful, we count visits with Vercel Web Analytics, which uses no cookies and doesn’t identify you: it records the page, referring website, country and device type, not your name or internet address. The map in the footer loads only when you tap “Show Map”. Google Maps may then set its own cookies under Google’s privacy policy. Links to WhatsApp, Facebook, Instagram and phone calls open those services, which handle your information under their own policies.

Who can see your information

Only the owner of Sai Meher can see customer details. We never sell your personal data or share it for anyone else’s marketing. We use these service providers to run the website and our messages:

  • Vercel, which hosts the website.
  • Upstash, which stores the My Rewards waiting list securely.
  • WhatsApp (Meta), for the booking messages you choose to send.
  • Google, for the map, only if you open it.

These providers may store or process data on servers outside Thailand, for example in the United States. We use well-established providers with appropriate security safeguards, as the PDPA requires for international transfers. We may also share information if the law or a public authority requires it.

When you visit the website, our hosting provider automatically processes technical details such as your internet address, browser type and the pages you request. These are needed to deliver the site and protect it from abuse, and are kept only for a short time.

How we protect it

The website uses encrypted connections (HTTPS). The waiting list is password-protected and only the owner can open it. If a data breach ever puts your rights at risk, we will report it to the Personal Data Protection Committee and tell you, as the law requires.

Your rights

Under the PDPA, you can ask us to:

  • Tell you what personal data we hold and give you a copy.
  • Send your data to you or another organisation.
  • Correct data that is wrong or incomplete.
  • Delete your data, or stop using it for a while.
  • Stop using your data, if you object to how it is used.
  • Withdraw your consent, for example to the waiting list.

Email saimeherbeauty@gmail.com, message us on WhatsApp or call 081 512 6390. We may need to confirm who you are, and will reply within 30 days. Some requests may be limited where the law allows, for example if we need booking records for a legal claim. You can also complain to Thailand’s Personal Data Protection Committee (PDPC).

Changes to this policy

We will update this page if anything changes, and show the new date at the top. If a change affects how we use the information you gave us, we will ask for your consent again where the law requires it.

Questions?

Email saimeherbeauty@gmail.com or use the details on our Contact page.